Predictable IT. No Surprises.
We manage your cloud, network, security, and data for one simple monthly fee per user. No lock-in horror stories. No vague 'custom quote only' walls. Here's exactly what's included.
Pricing is calculated per active user per month, based on your tier and the number of devices and servers under management. Most small businesses land between R650–R950 per user/month all-in. We confirm your exact number after a free environment assessment — no commitment required.
Three Tiers. One Trusted Partner.
Best for small teams (5–20 users) who need reliable day-to-day IT support.
- Unlimited remote helpdesk support (business hours)
- Microsoft 365 / Google Workspace management
- Endpoint antivirus & patch management
- Email security & spam filtering
- Monthly system health checks
- Basic backup monitoring
- Load shedding–aware UPS/network advisory
- Response time: within 4 business hours
Best for growing businesses (20–100 users) that depend on IT to run daily operations.
- Everything in Essentials
- Extended support hours (07:00–19:00, weekdays)
- Proactive network & server monitoring (24/7)
- Advanced endpoint detection & response (EDR)
- Cloud backup & disaster recovery planning
- Quarterly IT strategy & budget review
- Vendor management (ISPs, software, hardware)
- Load shedding resilience planning (UPS/generator/failover)
- Priority response time: within 2 business hours
Best for organisations (100+ users) with complex, multi-site, or regulated environments.
- Everything in Business
- 24/7/365 monitoring & incident response
- Dedicated account manager & technical lead
- On-site support scheduling
- Advanced security: SIEM, threat hunting, POPIA compliance
- Full business continuity & disaster recovery (BCDR)
- Custom SLAs and uptime guarantees
- Multi-site / multi-region network management
- Executive-level reporting & governance reviews
What's Always Included — Every Tier
Pricing FAQs
Do I need to sign a long contract?
No — we offer flexible month-to-month agreements as well as annual plans at a discount. You're never locked in.
What if I already have an in-house IT person?
We're built to work alongside them, not replace them. Think of us as backup, specialist expertise, and 24/7 coverage they don't have to provide alone.
How fast do you respond?
Essentials: within 4 business hours. Business: within 2 business hours. Enterprise: custom SLA, including 24/7 critical response.
Do prices include VAT?
All prices quoted exclude VAT unless stated otherwise.
Not Sure Which Plan Fits?
Book a free 30-minute assessment call. We'll review your environment and recommend the right tier — no pressure, no commitment.